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FAQ

What is your exchange and return policy?

We accept exchanges within 14 days of delivery, as long as the item is in its original condition and unworn. If anything comes up, message us on WhatsApp and we'll sort it out right away.

Do you ship to all governorates in Egypt?

Yes, we ship to every governorate in Egypt. Shipping is EGP 118, and it's free on orders of EGP 1,000 or more.

When will my order arrive?

We ship orders as fast as possible, and you'll get a tracking message once your order is on its way. Delivery takes 2 to 5 business days depending on your governorate.

What payment methods do you accept?

We accept cash on delivery (COD) as well as online card payments. Choose what suits you at checkout.

How do I find my size?

Our shoes come in standard EU sizes. Not sure about your size? Message us on WhatsApp with the size you usually wear and we'll help you pick the right one.

Our location

In front of the Girls' Commerce School, El Geish St., El Mahalla El Kubra, Gharbia, Egypt

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